Florist
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Turn every call into a completed sale - day or night
Never Lose a Sale with 24/7 Order Taking
Eden's AI receptionist captures phone orders anytime, anywhere. She handles the entire order process from product questions to payment processing, so you never miss sales opportunities when your team is unavailable. Experience seamless order taking that works while you sleep, on vacation, or during peak hours.
Ready in 90 seconds • No card required
How Order Taking Works with Eden
Phone orders represent valuable sales opportunities that often get missed when businesses operate with limited hours or overwhelmed staff. Customers expect immediate assistance when ready to purchase, and unanswered calls directly impact revenue. Traditional call centers struggle with consistent order accuracy and after-hours coverage, while manual processes create bottlenecks during busy periods.
Eden solves this with specialized AI trained specifically for sales conversations. By analyzing your product catalog, pricing structure, and order workflow, she conducts natural conversations that guide customers through the ordering process. She asks qualifying questions, confirms product selections, processes payments securely, and schedules deliveries - all while maintaining your brand voice.
What makes Eden different is her deep understanding of sales contexts. She recognizes when customers need human intervention for complex requests, but handles routine orders completely autonomously. Unlike generic IVR systems, she engages in fluid conversations that feel personal, not robotic. She remembers customer preferences from previous interactions and adapts to your specific business rules.
Why Businesses Choose Order Taking
Real advantages that drive results
Capture Every Sales Opportunity
Turn missed calls into completed orders by answering every inquiry, even during nights, holidays, or unexpected staff shortages.
Reduce Order Processing Time
Streamline the entire ordering workflow with automated qualification, payment processing, and confirmation - getting customers through checkout faster.
Improve Customer Satisfaction
Provide immediate assistance when customers are ready to buy, reducing frustration from hold times or unanswered calls.
Lower Operational Costs
Handle high call volumes without expanding your staff, optimizing resources for more complex customer interactions.
Scale Sales Effortlessly
Handle increased order volume during promotions or peak seasons without hiring temporary staff or compromising service quality.
Maintain Brand Consistency
Ensure every customer receives the same professional ordering experience that reflects your business standards, 24 hours a day.
Trusted by
200+
Small Businesses
I love my AI voice assistant! I was able to set it up easily and it handles calls and answers questions as good as a trained professional. It understands the context of a conversation and handles things that are unexpected with ease. When I had just an answering machine, I would get a lot of hang-ups but since I have been using the AI assistant, more people have been interacting with it and I am actually getting messages. Some people have even mistaken it for a real person, which makes it that much better.
Joe Standley
Owner
Our experience with Eden has been nothing but positive, the phone is always answered promptly with kindness and professionalism, giving us confidence that we're capturing more potential customers
Scott Campbell
Owner
This is the third one I have tried so far. I've been most impressed by this one. It seemed very intuitive and acts more like a real representative than any of the others. Do you still know it's an AI yes have people hung up Yes I don't get many calls but the ones that have interacted the conversations seem pretty real and it's not the same script every time.
David Welch
Owner
Features That Deliver Results
Everything you need to implement Order Taking effectively
Natural Order Conversations
Conducts fluid sales dialogues that guide customers through product selection and checkout without robotic interruptions
Real-Time Catalog Access
Answers product questions using your live inventory and pricing data for accurate order taking
Secure Payment Processing
Accepts payments during calls with PCI-compliant security and instant confirmation
Order Customization Handling
Captures special requests, delivery instructions, and product variations exactly as specified
Human Transfer Protocol
Intelligently routes complex orders to your team with full context to avoid repeating information
Order Confirmation System
Sends immediate email/SMS confirmations with order details and next steps
How it works
Get Started in Minutes
Setting up Order Taking is simple and fast
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1
Eden Gets Smart Fast
Just share your product catalog and order process - Eden instantly learns your offerings and starts taking orders with industry-specific knowledge.
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She Adapts to You
Eden matches your sales style and follows your order workflow precisely. She knows when to handle orders independently and when to connect customers with your team.
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Your Sales Stress Disappears
Eden starts taking orders immediately. She handles routine orders, alerts you to special requests, and ensures no sales opportunity gets missed.
Perfect For These Industries
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Common Questions About Order Taking
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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