Your 24/7 Plumbing Receptionist
Plumbers lose 30% of after-hours emergency calls to voicemail, costing thousands in missed water damage jobs. Eden captures every burst pipe call at 2 AM, schedules drain cleaning appointments during your busiest jobs, and filters out telemarketers so you only get real customers. She learns your services instantly and handles calls with the urgency your plumbing business demands.
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How Plumbing Businesses Use Eden
Real-world scenarios where Eden becomes your most reliable team member
After-Hours Emergency Response
When a homeowner calls at 3 AM with a burst pipe, Eden instantly recognizes the emergency, transfers to your on-call plumber, and texts the customer: 'Your emergency plumber John is en route, arrives in 22 minutes.' Reduces emergency response time by 40%.
Routine Service Scheduling
For non-urgent requests like water heater service or drain cleaning, Eden checks your Google Calendar in real-time, books appointments during available slots, and sends SMS confirmations with technician details. Cuts scheduling time by 75%.
Spam Call Elimination
Blocks 90% of nuisance calls from lead generators and sales reps using toll-free blocking and AI-powered IntelliSpam. One plumbing contractor reduced spam calls from 50/day to 3, ensuring every ring is a real customer.
Multi-Location Call Routing
For businesses with teams across cities, Eden routes calls based on caller location: 'I see you're in Denver, transferring to our local pipe installation specialist.' Ensures customers always reach the right technician.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Plumbing Contractors
Purpose-built tools that solve real plumbing business challenges
Emergency Call Routing
Instantly transfers burst pipe and flooding calls to your on-call plumber 24/7. For non-emergencies, she schedules appointments and texts customers your ETA.
Plumbing Service Scheduler
Books appointments for drain cleaning, water heater service, and pipe installation by syncing with your Google Calendar. Sends SMS reminders to reduce no-shows.
Trade-Specific Knowledge Base
Answers FAQs about hydro jetting, sump pumps, or emergency services using your website content. No more callers hearing 'I don't know' for plumbing questions.
Spam Shield for Contractors
Blocks toll-free numbers and AI-detected sales calls so you never waste time on lead generators. One plumber reduced spam calls by 94% in the first week.
Custom Plumbing Scripts
Set industry-specific greetings: 'Thanks for calling [Business], your emergency plumbers for burst pipes and water damage.' Includes your service areas and specialties.
Bilingual Customer Support
Handles Spanish-speaking customers seamlessly with voice options that support both English and Spanish, critical for plumbing businesses in diverse communities.
Detailed Call Summaries
Provides post-call recaps with critical details: 'Customer needs main line drain cleaning, 3rd floor apartment, odor issue.' Includes recording and transcript for every job.
After-Hours Lead Capture
When lines are busy during jobs, Eden collects caller details and service needs (e.g., 'water heater replacement'), then texts you: 'New lead: 2AM call for emergency pipe repair.'
How it works
Eden Gets Smart Fast for Plumbers
Just share your plumbing website, Eden instantly understands your services and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your plumbing website or Google Maps profile, Eden instantly learns your services (drain cleaning, water heater repair, pipe installation) and starts handling calls like an expert team member.

She Adapts to Your Workflow
Eden matches your plumbing business style, urgent for emergencies, detailed for consultations. She knows when to handle scheduling and when to transfer to your lead technician.

Your Phone Stress Disappears
Eden starts answering immediately. She handles routine calls (scheduling, FAQs), filters spam, and only alerts you to emergencies, giving you back 15+ hours weekly.

Common Questions from Plumbing Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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