Your 24/7 Accounting Receptionist
Accounting firms lose 30% of potential clients to voicemail during tax season when lines are busy or after hours. Eden instantly answers calls, schedules tax appointments via Google Calendar, and handles routine bookkeeping inquiries, so you never miss a lead. Capture more clients while reducing administrative work by 10+ hours weekly.
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How Accounting Businesses Use Eden
Real firms solve industry-specific communication challenges with Eden
After-Hours Tax Season Calls
During peak tax season, Eden handles the surge of after-hours calls from stressed clients needing deadline extensions. She schedules appointments, answers FAQs about required documents, and only transfers urgent matters, reducing missed opportunities by 30%.
Automated CPA Appointment Booking
Eden integrates with Google Calendar to let callers instantly book tax preparation sessions. She collects client details (SSN last 4, business type) and sends confirmation texts, freeing up staff to focus on complex returns instead of scheduling.
Spam-Free Client Consultations
With IntelliSpam filtering, Eden blocks robocalls and sales pitches that plague accounting firms. Real client calls get through immediately while scam calls (like fake IRS threats) are silenced, improving staff productivity by 25%.
Handling Bookkeeping Inquiries
For recurring bookkeeping clients, Eden answers common questions about invoice status or payment deadlines using your custom knowledge base, reducing routine call volume by 40% during monthly closing periods.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Accounting
Purpose-built to handle tax season surges and client communications
Tax Season Call Surge Handling
Eden manages high call volumes during tax season by answering FAQs about deadlines, document requirements, and appointment availability, ensuring no client call goes unanswered when you're busiest.
CPA Appointment Scheduling
Seamlessly integrates with Google Calendar to let callers book tax consultations in real-time. Eden collects client details upfront and sends SMS confirmations with document checklists.
Custom Tax Knowledge Base
Train Eden on your firm's specific services (e.g., 'What forms do I need for a small business?') so she accurately answers tax-related questions without human intervention.
After-Hours Client Support
Provide 24/7 availability for urgent client questions outside business hours. Eden handles routine inquiries and flags true emergencies (like IRS notices) for immediate callback.
Spam & Scam Call Filtering
Block toll-free numbers and use AI-powered IntelliSpam to stop robocalls and phishing attempts, ensuring only legitimate client calls reach your team during critical tax seasons.
Intelligent Call Transfers
Eden routes calls to the right person, whether it's an urgent tax question to a CPA or a bookkeeping inquiry to your support team, based on conversational context.
Client Data Collection
Automatically capture caller name, contact info, and tax-specific details (e.g., 'What year's return are you filing?') before transferring or scheduling appointments.
Bilingual Client Support
Offer Spanish-speaking client support with Eden's bilingual voice options, expanding your service reach during critical tax seasons when language barriers cause missed opportunities.
How it works
Eden Gets Smart Fast for Accounting
Just share your accounting firm's website, Eden instantly understands your services and starts handling calls like a pro.
Eden Gets Smart Fast
Share your firm's website or Google Maps profile. Eden instantly learns your services, tax specialties, and business hours to handle calls accurately.
She Adapts to Your Firm
Eden matches your professional tone and follows your preferences. She knows when to schedule tax appointments herself and when to transfer urgent client matters.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine bookkeeping inquiries, filters spam, and alerts you only to what matters, giving you back hours daily during tax season.
Common Questions from Accounting Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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