Your 24/7 Legal Receptionist
Law firms lose 30% of potential clients when calls go unanswered after hours or during court appearances. Eden captures every inquiry with professional intake, qualifies leads through custom legal questions, and schedules consultations via text, all while blocking spam calls that waste attorney time. Maintain your firm's reputation for responsiveness without hiring additional staff or paying for expensive answering services.
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How Law Firms Use Eden
Real-world applications for legal practices of all specialties
After-Hours Emergency Intake
When a client calls at 2 AM following an arrest, Eden identifies urgent keywords ('jail', 'arrested', 'bail'), collects critical details (booking number, location), and immediately transfers to the on-call attorney's mobile. Non-emergencies receive callback scheduling with case details pre-filled for faster consultation.
New Client Qualification
For initial consultation requests, Eden asks custom questions about case type, opposing counsel, and desired outcomes. It filters unqualified leads (e.g., outside practice areas) while routing viable prospects to your calendar with complete intake forms, saving 10+ hours weekly on preliminary screenings.
Spam Call Elimination
By blocking toll-free numbers and using IntelliSpam to detect scam patterns ('IRS levy', 'warrant issued'), Eden reduces nuisance calls by 90%. Attorneys report regaining 15+ billable hours monthly previously lost to telemarketers and robocalls.
Court Schedule Conflicts
During trial weeks when lines are busy, Eden handles overflow calls by scheduling callbacks at optimal times. It notifies clients of attorney unavailability with professional messaging ('Currently in court, we'll call within 1 hour') while capturing urgent details for immediate review.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Law Firms
Purpose-built tools to capture legal consultations and protect billable time
Emergency Call Routing
Instantly identifies urgent legal situations ('arrested', 'eviction notice') and transfers to designated mobile numbers. Non-urgent calls receive professional callback scheduling with case details pre-filled.
Custom Legal Intake
Build practice-specific question flows (e.g., 'What county is your case in?', 'Opposing counsel name?') to qualify leads and gather essential details before consultation.
Compliance-Ready Recording
Automatically plays state-specific disclaimers per your settings. All recordings stored securely in your dashboard with encrypted access, no third-party data sharing.
Bilingual Client Support
Seamlessly switches between English and Spanish voices for diverse client bases. Handles common legal phrases in both languages without code-switching errors.
Google Calendar Integration
Sends text scheduling links after intake. Appointments sync to your existing calendar with automatic conflict prevention based on your configured business hours.
Legal Spam Shield
Blocks toll-free numbers (800/888) with one click and uses AI to terminate scam calls impersonating courts or government agencies, common threats to law practices.
Priority Call Tagging
Flags high-value calls (e.g., 'class action', 'settlement offer') in your dashboard. Review transcripts first to prioritize responses during limited availability.
After-Hours Professionalism
Maintains your firm's reputation with custom messaging during off-hours: 'We're currently in court, please leave details for a callback within 1 business hour.'
How it works
Eden Gets Smart Fast for Law Firms
Just share your law firm website, Eden instantly understands your practice areas and starts handling calls like a seasoned legal receptionist.
Eden Gets Smart Fast
Paste your law firm website URL, and Eden extracts practice areas, attorney names, and service details. Within minutes, she's ready to handle client inquiries about personal injury, family law, or immigration.
She Adapts to Your Practice
Customize Eden with your firm's communication style (formal for corporate law, compassionate for family law), set emergency protocols, and define transfer rules for specific case types.
Your Phone Stress Disappears
Eden answers immediately, qualifies leads through custom legal questions, schedules consultations, and blocks spam. You only receive alerts for urgent matters, reclaiming 15+ hours weekly for billable work.
Common Questions from Law Firms
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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