Your calls never go unanswered—day or night

Never Miss a Call with 24/7 Message Taking Service

Eden's AI receptionist answers every call instantly, captures complete message details, and delivers them to you in real time. Eliminate missed opportunities from after-hours calls and overflowing voicemails while maintaining a professional presence for every caller.

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Message Taking Service

How Message Taking Service Works with Eden

Businesses lose valuable opportunities when calls go unanswered. Traditional voicemail requires manual follow-up, creates delays in lead response, and frustrates callers. Eden solves this by providing an always-available AI receptionist that handles calls the moment they come in—no more missed connections during meetings, lunch breaks, or after business hours.

Eden's AI listens to each call like a human would, understanding context through natural conversation. She captures complete message details including caller name, number, specific requests, and urgency level. You'll receive these messages through your preferred channel—text, email, or app notification—so you can respond immediately without checking voicemails.

Unlike basic voicemail systems, Eden engages callers with personalized questions to gather precise information. She screens calls based on your rules, transfers urgent requests to the right person, and even schedules appointments directly into your calendar. The system learns your business nuances from your website or Google profile, adapting to industry-specific terminology and your preferred communication style.

Why Businesses Choose Message Taking Service

Real advantages that drive results

Capture Every Opportunity

Ensures no potential customer gets lost in voicemail, helping businesses respond to leads while interest is highest.

Reduce Administrative Burden

Eliminates time spent listening to voicemails and transcribing messages, freeing your team for higher-value work.

Professional Caller Experience

Provides a human-like interaction that builds trust, unlike frustrating voicemail systems or unanswered calls.

Seamless After-Hours Coverage

Maintains your business presence 24/7 without hiring night staff or paying for expensive call centers.

Adapts to Your Business Needs

Customizes message capture based on your industry, services, and specific information requirements.

Instant Implementation

Starts working immediately after setup with no lengthy training or complex integration processes.

Trusted by

200+

Small Businesses

I love my AI voice assistant! I was able to set it up easily and it handles calls and answers questions as good as a trained professional. It understands the context of a conversation and handles things that are unexpected with ease. When I had just an answering machine, I would get a lot of hang-ups but since I have been using the AI assistant, more people have been interacting with it and I am actually getting messages. Some people have even mistaken it for a real person, which makes it that much better.
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Joe Standley

Owner

Our experience with Eden has been nothing but positive, the phone is always answered promptly with kindness and professionalism, giving us confidence that we're capturing more potential customers
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Scott Campbell

Owner

This is the third one I have tried so far. I've been most impressed by this one. It seemed very intuitive and acts more like a real representative than any of the others. Do you still know it's an AI yes have people hung up Yes I don't get many calls but the ones that have interacted the conversations seem pretty real and it's not the same script every time.
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David Welch

Owner

Features That Deliver Results

Everything you need to implement Message Taking Service effectively

Complete Message Capture

Records caller name, number, and detailed requests with contextual understanding for accurate follow-up

Smart Call Screening

Asks qualifying questions based on your business rules to prioritize urgent requests

Real-Time Notifications

Sends messages instantly via text/email with full call context for quick response

After-Hours Automation

Handles calls outside business hours with customized responses and escalation paths

CRM Integration

Pushes message details directly into your existing tools like HubSpot or Zoho

Customizable Greetings

Uses your business name and industry-specific language for professional caller interactions

How it works

Get Started in Minutes

Setting up Message Taking Service is simple and fast

1

Eden Gets Smart Fast

Just share your website or Google profile - Eden instantly understands your business and starts handling calls like a pro.

Eden learning about your business
2

She Adapts to You

Eden automatically matches your style and follows your preferences. She knows when to handle calls herself and when to get you involved.

Eden customization
3

Your Phone Stress Disappears

Eden starts answering immediately. She handles the routine stuff, alerts you to what matters, and gives you back hours of your day.

Eden handling calls

Perfect For These Industries

See how this solution transforms businesses in different sectors

Common Questions About Message Taking Service

Discover quick and comprehensive answers to common questions about our platform, services, and features.

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