Your Dental Practice's AI Receptionist24/7
Dental offices lose patients when calls go to voicemail during lunch breaks, after hours, or when the front desk is swamped. Eden answers every call instantly, books appointments, and provides dental procedure information. Reduce no-shows with automated reminders and ensure patients always reach a live voice—without hiring extra staff.
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How Dental Offices Use Eden
Real-world applications that solve unique challenges in dental practice management
After-Hours Emergency Triage
When patients call after closing with broken braces or severe toothaches, Eden assesses urgency through guided questions. She books same-day emergency slots for critical cases like infections, capturing $200+ procedures that would otherwise be lost to voicemail.
Peak Hour Call Management
During morning rush hours when your front desk juggles check-ins and billing, Eden handles incoming appointment requests. She verifies insurance eligibility, checks availability in your Google Calendar, and books cleanings or consultations—reducing patient wait times by 70%.
Oral Hygiene Patient Education
Patients frequently call asking 'How do I care for new implants?' Eden pulls answers from your practice's knowledge base, providing instant guidance on post-op care, flossing techniques, and product recommendations—freeing hygienists for clinical work.
Automated Recall Campaigns
Eden identifies patients overdue for cleanings through your calendar data. She calls to book appointments, explains the importance of regular visits using your practice's messaging, and reduces gaps in patient care by 40%.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Dental Offices
Purpose-built tools that understand dental workflows and patient expectations
Procedure-Specific Scheduling
Eden books appointments for cleanings, consultations, and emergencies directly into your Google Calendar. She automatically allocates correct time slots based on procedure type (e.g., 90 minutes for root canals).
Dental Knowledge Base
Train Eden on your services (Invisalign, implants, pediatric dentistry) so she explains procedures, costs, and aftercare using your exact practice language and insurance details.
Emergency Triage Protocol
Customize rules for urgent cases: Eden asks symptom questions, books immediate slots for severe pain, and transfers only critical emergencies to your on-call dentist.
Automated Appointment Reminders
Reduce no-shows with SMS reminders that include rescheduling options. Eden handles 'cancel' requests by offering alternative slots and updating your calendar instantly.
Bilingual Patient Support
Serve Spanish-speaking patients with Eden's fluent Spanish voice options. She handles scheduling and FAQs in their preferred language without extra setup.
Insurance Verification Assistant
Eden collects patient insurance details during calls and flags eligibility questions for your billing team, reducing front desk workload by 50% during peak hours.
Custom Office Hours Logic
Set rules for when Eden answers: during lunch breaks, after 5 PM, or when all lines are busy—ensuring coverage without disrupting live staff interactions.
Dental-Specific Spam Filter
Block telemarketers targeting dental offices while ensuring patient calls always get through with our industry-tuned IntelliSpam filter.
How it works
Eden Gets Smart Fast for Dental Practices
Just share your dental practice website, Eden instantly understands your services and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your dental practice website, Eden instantly understands your services, office hours, and team structure to start handling calls professionally.

She Adapts to Your Practice
Eden matches your dental office's communication style and follows protocols. She knows when to book appointments herself and when to transfer urgent cases to your team.

Your Phone Stress Disappears
Eden starts answering immediately. She handles routine scheduling and patient inquiries, alerts you to emergencies, and gives you back hours of your day.

Common Questions from Dental Practices
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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