Your 24/7 Print Shop Receptionist
Busy print shops lose clients when calls go unanswered during rush hours or after closing. Eden instantly engages callers to qualify leads, schedule design consultations, and capture order details—so you never miss a last-minute business card request or emergency banner order. Capture every opportunity while your team focuses on creating exceptional print materials.
Ready in 90 seconds • No card required
How Print Shop Businesses Use Eden
Real-world scenarios where Eden becomes an indispensable part of the print shop workflow
Handling After-Hours Order Inquiries
When a marketing manager calls at 8 PM needing rush business cards for a conference tomorrow, Eden captures their details, confirms urgency, and texts your production team for immediate action—turning after-hours calls into same-day orders.
Qualifying Design Consultation Requests
Eden asks callers about their project ('Are you looking for business cards, banners, or brochures?') and schedules appointments via Google Calendar. This ensures your designers only take calls that convert to paid projects, reducing unqualified leads by 40%.
Filtering Sales Calls During Peak Hours
While your team is swamped with a large banner order, Eden blocks telemarketers and spam calls using multi-layered filters. Real clients get through immediately, reducing workflow interruptions by up to 70% during critical press runs.
Capturing Details for Complex Projects
For callers requesting custom packaging, Eden collects specifics like dimensions, quantities, and deadlines—then forwards the complete brief to your estimator. This eliminates missed details that cause quoting delays and client frustration.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Print Shops
Purpose-built tools to handle printing industry workflows and client expectations
Instant Service Knowledge
Eden scans your website to learn about your printing services—from business cards to large-format banners—so she accurately answers questions about materials, turnaround times, and pricing without manual input.
Design Consultation Scheduling
Automatically books client appointments into your Google Calendar when callers request design services, reducing no-shows with SMS reminders and freeing up 10+ hours weekly for your creative team.
Urgent Order Triage
Identifies time-sensitive requests (like 'rush business cards') and immediately alerts your production team via SMS, ensuring same-day orders never slip through during after-hours or lunch breaks.
Multi-Department Call Routing
Routes calls to the right team: design inquiries to creatives, billing questions to accounting, and emergency print jobs to production—based on conversational context like 'I need help with my invoice' or 'My banner order is late'.
Spam-Free Workflow Protection
Blocks toll-free numbers and AI-detected spam calls, so your staff isn't interrupted during critical press runs or client meetings. Customize filters to block industry-specific telemarketers.
Bilingual Client Support
Engages Spanish-speaking clients with fluent support for order inquiries and scheduling, expanding your reach in diverse markets without hiring additional staff.
Automated Order Detail Capture
Asks targeted questions for complex projects ('What size and quantity for your banners?') to gather complete briefs before forwarding to your estimator—reducing back-and-forth by 60%.
24/7 Lead Qualification
Qualifies every caller by asking about project scope and budget ('Are you looking for 500 or 5,000 business cards?'), so your sales team only follows up on high-intent leads for brochures or vehicle wraps.
How it works
Eden Gets Smart Fast for Print Shops
Just share your website or Google Maps listing, Eden instantly understands your print shop and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your website or Google Maps listing, Eden instantly understands your print shop services and starts handling calls like a pro.
She Adapts to You
Eden automatically matches your print shop's professional style and follows your preferences. She knows when to handle routine order inquiries herself and when to get you involved for complex projects.
Your Phone Stress Disappears
Eden starts answering immediately. She handles the routine printing stuff, alerts you to what matters, and gives you back hours of your day for actual production work.
Common Questions from Print Shop Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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