Meet Your 24/7 Floral Receptionist
Florists lose 40% of potential clients when calls go to voicemail during wedding consultations or funeral emergencies. Eden captures every inquiry after hours and during peak seasons, answering questions about floral arrangements, scheduling consultations, and routing urgent funeral requests immediately. Your AI assistant learns your wedding packages, delivery policies, and pricing instantly, so you never lose another high-value order to an unanswered phone.
Ready in 90 seconds • No card required
How Florist Businesses Use Eden
Real floral studios capture more leads and reduce call stress with Eden
Wedding Consultation Booking During Peak Season
During spring wedding season, Eden handles 50+ daily inquiries when staff are creating arrangements. She qualifies leads by asking about guest count and budget, explains your signature packages, and texts scheduling links for consultations. One florist captured $8,000 in bookings during a single bridal fair weekend when their shop was empty.
After-Hours Funeral Flower Requests
When grieving families call after 6 PM, Eden recognizes urgent keywords and either transfers immediately to the owner's mobile or captures critical details (deceased name, service time, location). She texts the floral team instantly, ensuring same-day delivery for time-sensitive arrangements without disturbing sleep.
Holiday Rush Call Management
During Valentine's Day rush, Eden handles routine questions about delivery windows and payment methods while staff focus on bouquet assembly. She blocks spam calls from telemarketers and routes corporate bulk orders to the sales manager, reducing call wait times by 70% and increasing order capture during peak hours.
Repeat Customer Recognition
For regular clients ordering weekly arrangements, Eden remembers preferences (like 'Mrs. Johnson's Tuesday orchids') and suggests reorder options. She confirms delivery addresses and payment methods, creating seamless experiences that increase customer retention without staff intervention.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Florists
Customized to handle the unique demands of floral businesses
Urgent Funeral Routing
Eden instantly identifies time-sensitive requests using keywords like 'funeral' or 'immediate delivery' and routes calls to your emergency contact. If unavailable, she captures all critical details and alerts your team via SMS, ensuring no grieving family is left waiting.
Floral Knowledge Base
Import your website's FAQ to teach Eden about seasonal arrangements, wedding packages, and care instructions. She answers detailed questions about bloom types, pricing tiers, and delivery policies, just like your most experienced designer.
Wedding Consultation Scheduler
Qualifies leads by asking about event date and guest count, then texts scheduling links that sync with your Google Calendar. Reduces no-shows with automated reminders and captures consultation details before you even pick up the phone.
Peak Season Spam Blocking
Blocks telemarketers and scammers during busy periods like Valentine's Day using multi-layered filtering. The 'Block Toll-Free' toggle stops sales calls, while IntelliSpam identifies floral industry-specific scams, keeping your lines clear for real customers.
Bilingual Customer Support
Engages Spanish-speaking clients with seamless language switching. Answers questions about quinceañera arrangements or holiday floral traditions in their preferred language, expanding your reach without hiring translators.
After-Hours Order Capture
Takes detailed orders when you're closed or at weddings. Records recipient names, delivery addresses, card messages, and special requests for next-day processing, turning after-hours calls into completed sales.
Custom Floral Scripts
Create welcoming messages that reflect your brand: 'Hi, you've reached [Shop Name], where every bouquet tells a story!' Add compliance disclaimers for call recording and set industry-specific greetings for different hours.
Delivery Zone Verification
Checks caller addresses against your service areas before confirming orders. Prevents delivery conflicts by explaining zone limitations and suggesting alternatives, reducing failed deliveries and customer frustration.
How it works
Eden Gets Smart Fast for Florists
Just share your florist website, Eden instantly understands your floral business and starts handling calls like a pro.
Eden Gets Smart Fast
Paste your florist website URL, and Eden instantly learns your services, pricing, and floral specialties. She analyzes your wedding packages, funeral offerings, and delivery policies to answer questions accurately from day one.
She Adapts to Your Floral Style
Customize Eden's voice, name ('Lily' for floral shops), and greeting to match your boutique's personality. She learns when to handle routine bouquet orders herself and when to escalate urgent funeral requests to your team.
Your Phone Stress Disappears
Eden starts answering calls immediately. She handles order inquiries during wedding setups, captures after-hours requests, and blocks spam, giving you back 15+ hours weekly to focus on floral design.
Common Questions from Florist Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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