Your 24/7 Pet Grooming Receptionist
Busy salons lose 30% of booking calls to voicemail when groomers are with pets or after hours. Eden instantly answers every call, books appointments using your Google Calendar, and handles breed-specific questions, so you capture leads during peak times and holidays. She learns your services from your website, reduces no-shows with SMS reminders, and only interrupts you for true emergencies, keeping your salon running smoothly.
Ready in 90 seconds • No card required
How Pet Grooming Businesses Use Eden
Real-world applications that solve industry-specific challenges
After-Hours Booking Surge Handling
When clients call at 8 PM to book urgent weekend appointments for anxious pets, Eden answers immediately. She checks your Google Calendar for availability, books the slot for specific services like 'puppy first bath' or 'senior dog grooming', and captures the pet's name, breed, and special needs, converting what would have been a missed call into a confirmed booking.
Emergency Call Triage
If a caller mentions 'matted fur causing discomfort' or 'skin irritation', Eden instantly recognizes the urgency and transfers to your on-call groomer based on your custom rules. This ensures pets in distress get immediate attention while filtering out non-urgent calls during busy salon hours.
Breed-Specific Service Inquiries
Eden answers detailed questions like 'Do you groom double-coated breeds?' or 'How much for a Pomeranian haircut?' using your customized knowledge base. She provides accurate pricing and service details 24/7, so potential clients never get voicemail when researching your specialty services.
Reducing No-Shows with Automated Reminders
Eden sends SMS appointment reminders with your scheduling link 24 hours before each grooming session. Clients can easily confirm, reschedule, or cancel, reducing last-minute no-shows by up to 40% and keeping your salon's schedule optimized.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Pet Grooming
Purpose-built tools that solve salon-specific challenges
Breed-Specific Booking
Eden books appointments for specific services like 'poodle clipping' or 'cat de-matting' while capturing breed details and special requests. She checks your Google Calendar in real-time to avoid double-booking during busy grooming sessions.
Emergency Call Routing
When callers mention 'urgent' or 'emergency', Eden instantly transfers to your designated on-call groomer based on custom rules you set, ensuring pets in distress get immediate attention without disturbing your current clients.
Pet Care Knowledge Base
Answer breed-specific questions accurately by importing your website's FAQ section. Eden handles 'Do you groom huskies?' or 'How much for a puppy bath?' using your exact policies and pricing.
SMS Appointment Reminders
Automatically send SMS reminders with your scheduling link to reduce no-shows. Clients confirm or reschedule easily, keeping your calendar full with committed appointments.
Call Overflow Management
Handle call volume spikes when all lines are busy with current clients. Eden answers new inquiries, books appointments, and only transfers calls requiring immediate human attention based on your custom rules.
Bilingual Client Support
Serve Spanish-speaking clients with Eden's bilingual voice options. She seamlessly switches between English and Spanish for booking calls and service inquiries.
Spam-Free Grooming Calls
Block telemarketers and scammers with multi-layered spam filtering. The IntelliSpam AI hangs up on sales calls, while toll-free number blocking ensures you only hear from real pet owners.
Custom Salon Personality
Match your salon's vibe with relaxed or polished communication styles. Customize Eden's welcome message: 'Hi, this is [Your Salon]! How can we pamper your pet today?' with optional office background sounds.
How it works
Eden Gets Smart Fast for Pet Grooming
Just share your website or pet grooming profile, Eden instantly understands your salon and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your pet grooming website, Eden instantly learns your services (dog baths, cat grooming, breed-specific cuts), pricing, and business hours. No manual data entry required.
She Adapts to Your Salon
Eden matches your friendly salon style and follows your preferences. She knows when to book appointments herself and when to transfer to your team for special requests like 'my anxious terrier needs gentle handling'.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine booking calls while you're with pets, alerts you only for emergencies, and gives you back hours of your day to focus on grooming.
Common Questions from Pet Grooming Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
Can't find what you're looking for? Contact our
Ready to Never Miss Another Pet Grooming Call?
Join hundreds of pet salons using Eden to capture every booking opportunity. Start your free trial, no card required.
No code • No hardware • Up and running in seconds