Your 24/7 Mortgage Loan Receptionist
Mortgage brokers lose critical leads when calls go to voicemail during rate changes or after hours. Eden captures every inquiry, qualifies borrowers by gathering loan details and credit profiles, and schedules consultations automatically. Stop losing homebuyers to competitors and convert more applications with an AI assistant that speaks mortgage terminology fluently and follows your unique underwriting process.
Ready in 90 seconds • No card required
How Mortgage Brokers Use Eden
Real-world applications that capture leads and streamline loan processing
After-Hours Rate Lock Protection
When interest rates drop unexpectedly at 8 PM, Eden answers frantic homebuyers calling to lock rates. She collects borrower details, verifies loan type (FHA/conventional), and routes urgent requests to your on-call officer via SMS alert — capturing leads that would vanish to voicemail.
High-Volume Refinance Inquiries
During rate volatility, Eden handles 50+ daily refinance calls by answering FAQs about cash-out options and debt-to-income ratios. She pre-qualifies borrowers using your custom questions, then texts scheduling links — freeing your team to focus on closing loans instead of screening calls.
Abandoned Application Recovery
For prospects who started online applications but didn't submit, Eden calls back to complete missing details via voice. She verifies employment info and down payment sources during the call, converting 30% more incomplete applications into qualified leads.
First-Time Homebuyer Guidance
Eden engages new homebuyers with tailored FAQs about down payment assistance programs and first-time buyer credits. She books 15-minute consultation slots with your specialized agents — turning informational calls into scheduled appointments.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Mortgage Brokers
Purpose-built tools to capture leads and accelerate loan processing
Mortgage-Specific Knowledge Base
Train Eden on your loan products, rates, and compliance requirements. She accurately answers borrower questions about FHA guidelines, credit score thresholds, or down payment options — reducing misinformation and building trust.
Automated Borrower Qualification
Eden collects critical loan details during calls (credit score range, debt-to-income ratio, property type) using your custom questions. Structured summaries are emailed to your underwriters before consultations begin.
Seamless Consultation Scheduling
When borrowers are ready to apply, Eden texts Google Calendar links to book time with specific loan officers. No more missed slots or scheduling back-and-forth during rate-sensitive moments.
Priority Routing for Rate Locks
Eden identifies urgent rate-lock requests through conversational cues and routes them immediately to your designated officer — even after hours — ensuring time-sensitive opportunities never expire.
Spam Protection for Loan Officers
Block toll-free numbers and scam calls with one click using IntelliSpam filtering. Your team stays focused on real borrowers during busy closing periods without spam interruptions.
Bilingual Homebuyer Support
Serve Spanish-speaking clients with Eden's fluent bilingual capability. She handles initial inquiries and schedules appointments in their preferred language, expanding your market reach.
Detailed Loan Application Summaries
After each call, Eden sends structured summaries with borrower details, loan type interest, and urgency level — so your team can follow up within minutes with personalized next steps.
After-Hours Rate Change Response
When rates shift overnight, Eden answers calls with your latest pricing updates and captures leads for morning follow-up — turning off-hours inquiries into same-day appointments.
How it works
Eden Gets Smart Fast for Mortgage Brokers
Just share your brokerage website, Eden instantly understands your loan products and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your mortgage brokerage website — Eden instantly learns your loan products, rates, and team structure. She's ready to handle calls in minutes.
She Adapts to You
Eden matches your brokerage's communication style and knows when to schedule a consultation or transfer an urgent rate-lock request to your loan officer.
Your Phone Stress Disappears
Eden answers every call 24/7, qualifying leads and blocking spam. Your team gets alerted only to high-priority borrowers, saving hours daily during rate volatility.
Common Questions from Mortgage Brokers
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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