Your 24/7 Locksmith Receptionist
Emergency lockout calls happen at 2 AM when you're asleep and during your busiest repair jobs. Traditional voicemail loses 80% of callers who hang up immediately. Eden answers every call instantly, verifies location and urgency, captures critical details like lock type and property access, and alerts you only for true emergencies. Stop losing $150+ emergency service calls to voicemail while maintaining the responsive, professional service your locksmith business is known for.
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How Locksmith Businesses Use Eden
Real-world applications that solve urgent industry challenges
After-Hours Emergency Response
When a homeowner gets locked out at 3 AM, Eden answers immediately, verifies their address and lock type (e.g., 'Is this a residential deadbolt?'), and sends you an SMS alert with all details. You respond within minutes knowing exactly what tools to bring, turning a missed call into a $200 emergency service call.
Key Replacement Qualification
For callers needing car key replacements, Eden collects make/model/year and asks if they have the original key. This pre-qualifies leads and ensures you only get transferred to serious customers who need your specialized services, reducing wasted time on unqualified calls by 70%.
Security System Consultations
When callers inquire about security installations, Eden answers FAQs about your specific offerings (using your imported knowledge base), shares brochure links via SMS, and schedules Google Calendar appointments for free consultations, capturing leads while you're on service calls.
Spam Call Elimination
With toll-free number blocking and AI-powered spam filtering, Eden stops telemarketers from disrupting your work. One locksmith reduced spam calls from 30+ daily to zero, freeing up 5+ hours weekly to focus on actual customer jobs.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Locksmiths
Purpose-built tools to capture emergency calls and streamline operations
Emergency Priority Routing
Instantly identifies urgent lockout calls using conversational cues ('I'm locked out right now!'), verifies location, and sends immediate SMS alerts so you never miss time-sensitive emergencies.
Lock Type Qualification
Customize Eden to ask specific questions like 'What type of lock is it?' or 'Commercial or residential?' before transferring, so you arrive prepared with the right tools and pricing.
Bilingual Emergency Support
Seamlessly handles Spanish-speaking customers with natural voices and industry-specific terminology for lockouts and key replacements, expanding your service area without language barriers.
After-Hours Lead Capture
Captures caller details and service needs when you're asleep or busy, then sends organized SMS summaries at 8 AM, so you start each day with prioritized emergency jobs ready to schedule.
Toll-Free Spam Blocking
One-click toggle blocks all 800/888 numbers (common for telemarketers targeting locksmiths), eliminating 90% of spam calls before they reach you.
Google Calendar Scheduling
Sends SMS scheduling links for non-emergency services like key cutting or security consultations, automatically syncing appointments to your calendar with service type details.
Vehicle Key Profiler
Collects make/model/year and key type (transponder, fob, etc.) for automotive services, ensuring accurate quotes and reducing callback time by 60%.
Service Territory Verification
Checks caller addresses against your service area during the call, politely explaining coverage limits while capturing leads for neighboring zones you might expand into.
How it works
Eden Gets Smart Fast for Locksmiths
Just share your locksmith website, Eden instantly understands emergency protocols, lock types, and service offerings.
Eden Gets Smart Fast
Enter your locksmith website URL, and Eden instantly learns your services (emergency lockouts, key replacement, security installations), business hours, and service areas, ready to handle calls in minutes.

She Adapts to Your Workflow
Eden matches your professional tone and follows locksmith-specific rules: she handles routine key replacement inquiries herself but transfers urgent lockout calls immediately with full context.

Your Phone Stress Disappears
Eden starts answering calls immediately. She qualifies leads, blocks spam, and only interrupts you for true emergencies, giving you back 10+ hours weekly to focus on billable jobs.

Common Questions from Locksmith Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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