Your Home Services Business's AI Receptionist24/7
Homeowners call during emergencies and business hours, but what happens when your crew's on-site or lines are busy? Eden instantly answers every call, qualifies leads for plumbing repairs, electrical jobs, or maintenance requests, and schedules appointments directly into your calendar. Stop losing $200+ service calls to voicemail during peak seasons while your technicians are onsite. Eden handles routine inquiries about availability, pricing, and service areas so you can focus on the jobs that matter.
Ready in 90 seconds • No card required
How Home Services Businesses Use Eden
Real-world applications for plumbers, electricians, HVAC specialists, and property maintenance companies
Emergency Call Triage After Hours
When a homeowner calls at 2 AM about a flooded basement, Eden collects their address and issue details, then immediately forwards to your emergency line. She texts your on-call plumber with 'burst pipe at 123 Main St, water flowing under kitchen cabinets' so they arrive prepared with the right tools.
Peak Season Lead Capture
During summer AC installation season, Eden handles 50+ daily calls when your office is swamped. She qualifies leads by asking 'Is this for repair or new installation?' and 'What's your preferred installation window?', then schedules appointments directly into your Google Calendar with job-specific notes.
Spam-Free Service Requests
Eden blocks telemarketers and contractors calling to sell supplies. Homeowners reporting 'leaky faucet' or 'broken garage door' get through immediately, while spam calls from 800-numbers get filtered out. Your team only sees legitimate service requests in the call inbox.
Multi-Location Routing
For businesses serving multiple counties, Eden routes calls based on homeowner location. When someone says 'My pool pump failed in Austin', she transfers to your Texas team. If they mention 'Dallas', she connects them to the correct regional dispatcher without hold times.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Home Services
Purpose-built for plumbing, electrical, HVAC, and property maintenance businesses
Emergency Call Priority Routing
Eden instantly identifies urgent requests like 'no heat in winter' or 'electrical fire' and bypasses normal call handling. She texts your emergency contact with full details including homeowner address, issue description, and call recording, critical for time-sensitive home repairs.
Service-Specific Knowledge Base
Train Eden on your exact offerings, from 'tankless water heater installation' to 'roof leak inspections'. She answers technical questions using your imported FAQs and website content, so homeowners get accurate information about your specialty services before scheduling.
Google Calendar Scheduling
When homeowners request service, Eden texts a booking link connected to your Google Calendar. She handles availability checks across technicians and collects job specifics like 'furnace replacement' or 'kitchen remodel electrical', reducing scheduling errors by 70%.
Location-Based Call Routing
Eden routes calls to the right team based on homeowner location. If someone mentions 'Austin' or provides a zip code, she transfers to your local dispatcher. No more sending Dallas plumbing calls to your Houston team.
Toll-Free Spam Blocking
One-click toggle blocks all 800/888 numbers that plague home service businesses. Stop wasting time on contractor sales calls and focus only on legitimate homeowner requests about repairs and maintenance.
Job Detail Collection
Before transferring to technicians, Eden gathers critical information: 'What's the issue with your AC unit?', 'How old is the system?', and 'Have you had service before?'. Your crew arrives with full context for faster diagnostics.
After-Hours Appointment Booking
When your office closes, Eden doesn't send callers to voicemail. She books appointments for tomorrow's availability, collects homeowner details, and sends email confirmations with technician notes, turning after-hours calls into booked jobs.
Service Area Verification
Eden checks homeowner addresses against your service zones. If someone calls from outside your coverage area, she politely explains your service boundaries using your custom messaging, saving your team from unqualified leads.
How it works
Eden Gets Smart Fast for Home Services
Just share your website or Google Maps profile, Eden instantly understands your plumbing, electrical, or maintenance business and starts handling calls like a pro.
Eden Gets Smart Fast
Paste your website URL or Google Maps link, and Eden scans for your services, locations, and business hours. Within seconds, she's ready to answer questions about HVAC repairs, plumbing rates, or emergency availability.
She Adapts to Your Workflow
Customize Eden with your service specialties (like '24/7 water damage restoration') and technician availability. She knows when to schedule appointments, when to forward emergency calls, and how to collect job details for your crew.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine service requests, filters out spam calls, and only alerts you to urgent issues. Reclaim 15+ hours weekly that your team spends on phone tag and scheduling.
Common Questions from Home Services Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
Can't find what you're looking for? Contact our
Ready to Never Miss Another Home Service Call?
Join hundreds of plumbers, electricians, and HVAC companies using Eden to capture every repair request and installation lead. Start your free trial—no card required.
No code • No hardware • Up and running in seconds