Your 24/7 Glass Repair Receptionist
Glass repair businesses lose urgent calls during emergencies, after-hours, and busy periods—especially for window breakage, auto glass, and commercial storefronts. Eden answers every call immediately, qualifies leads for same-day service, and schedules appointments 24/7. Capture emergency jobs you'd normally miss while reducing voicemail hang-ups by handling 80% of routine inquiries automatically.
Ready in 90 seconds • No card required
How Glass Repair Businesses Use Eden
Real-world scenarios where Eden captures emergency leads and streamlines glass service operations
Handling Midnight Window Breakage Emergencies
When a homeowner's window shatters at 3 AM, Eden answers immediately, assesses safety risks by asking about glass type and location, and texts a scheduling link for same-day service. For commercial clients like restaurants, she routes emergency calls directly to your on-call technician based on your transfer rules.
Qualifying Auto Glass Replacement Leads
Eden engages callers needing windshield replacement by asking specific questions about vehicle make, damage type, and insurance provider. She books appointments for qualified leads (e.g., full coverage insurance) and sends DIY inquiries to voicemail, saving your team 5+ hours weekly on unqualified calls.
Managing Commercial Storefront Repairs
For property managers with recurring contracts, Eden recognizes repeat callers, accesses their account history, and schedules maintenance without transfers. She handles after-hours requests for urgent storefront repairs by following your custom rules—like routing mall locations to your commercial specialist.
Filtering Glass Repair Scam Calls
With rising spam targeting glass businesses (e.g., fake 'insurance partner' calls), Eden's IntelliSpam blocks toll-free numbers and AI-detects scams. Real customers calling about broken windows or auto glass get through immediately, while fraudulent calls never reach your team.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Glass Repair
Customized to handle emergency glass calls, qualify leads, and filter industry-specific spam
Emergency Call Routing
Eden instantly identifies urgent glass breakage calls (e.g., 'shattered storefront' or 'broken windshield') and routes them to your on-call technician. Non-urgent requests like routine window replacement get scheduled based on your availability.
Auto Glass Qualification
Ask specific questions about vehicle damage, insurance, and location to qualify leads. Eden only transfers ready-to-book callers to your team—like customers with full coverage insurance needing windshield replacement.
24/7 Emergency Scheduling
Handle window repair and replacement requests after hours. Eden texts a Google Calendar link for instant booking, capturing emergency jobs during nights, weekends, and holidays when competitors miss calls.
Commercial Account Recognition
For repeat commercial clients (e.g., property managers), Eden accesses their history and schedules maintenance without transfers. She also handles after-hours emergency requests using your custom business rules.
Glass Repair Knowledge Base
Train Eden on your services (tempered glass, laminated windshields, storefront repairs) so she answers FAQs about materials, pricing, and lead times. Import FAQs from your website in one click.
IntelliSpam Protection
Block toll-free numbers and AI-detect scam calls targeting glass businesses (e.g., fake 'insurance verification' calls). Real customers with broken windows get through immediately without interruption.
Bilingual Support
Serve Spanish-speaking customers seamlessly. Eden handles inquiries about residential window repair or auto glass replacement in their preferred language without switching context.
Custom Transfer Rules
Set rules to transfer emergency calls to your cell, auto glass to specialists, and commercial jobs to project managers. Eden routes calls based on real-time conversation context like 'storefront emergency' or 'windshield crack'.
How it works
Eden Gets Smart Fast for Glass Repair
Just share your website or glass repair profile, Eden instantly understands your business and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your website or glass repair business profile, Eden instantly understands your services (window repair, auto glass, commercial) and starts handling calls like a pro.
She Adapts to You
Eden automatically matches your glass repair style and follows your preferences. She knows when to handle emergency calls herself and when to get you involved based on your custom rules.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine window repair inquiries, alerts you to urgent glass breakage, and gives you back hours of your day by qualifying leads 24/7.
Common Questions from Glass Repair Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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