Meet Your 24/7 Flooring Receptionist
Flooring contractors lose 30% of leads when calls go to voicemail during installations or after hours. Eden captures every inquiry about hardwood refinishing, carpet replacement, or emergency repairs, qualifying projects, scheduling site visits, and alerting you only to urgent calls. Get detailed lead summaries via text while you're on job sites, so you never lose another $500+ estimate opportunity.
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How Flooring Contractors Use Eden
Real applications for installation businesses and flooring specialists
Capturing After-Hours Leads
When homeowners call after 5 PM about water-damaged hardwood floors, Eden answers immediately. She collects their address, describes the damage, and texts you a priority alert: 'URGENT: Basement flood at 123 Oak St, needs hardwood replacement'. You call back while materials are still drying, securing the $3,200 job others missed.
Qualifying Installation Requests
For callers asking about 'new floors', Eden asks targeted questions: 'Is this for a kitchen remodel or whole-house installation?', 'Do you prefer engineered hardwood or luxury vinyl?' This filters tire-kickers from serious clients, so your estimator only spends time on qualified $5k+ projects.
Scheduling Measurement Visits
When a client requests a carpet estimate, Eden checks your Google Calendar in real-time. She books the site visit during your Tuesday morning availability window, texts the client 'Your measurement is confirmed for 10 AM Tuesday', and adds it to your calendar with the property address, all while you're onsite at another job.
Handling Service-Specific Inquiries
For questions about specialty services like 'Do you refinish oak floors onsite?', Eden pulls answers from your custom knowledge base. She explains your 3-day sanding process and texts you: 'Lead: Refinishing inquiry, 1500 sq ft oak, wants quote'. No more missed opportunities during installation jobs.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Flooring Contractors
Built specifically for installation businesses and flooring specialists
Service-Specific Qualification
Eden asks targeted questions about project type (hardwood installation, carpet removal, tile refinishing), square footage, and timeline to filter serious leads from casual inquiries, so you only get notified about qualified opportunities.
Google Calendar Scheduling
Automatically books site measurements during your available windows. When a homeowner requests a quote, Eden checks real-time availability and confirms appointments without you lifting a finger, perfect when you're between job sites.
Emergency Call Routing
Set transfer rules for urgent situations like water damage. Eden immediately connects these calls to your mobile while handling routine inquiries herself, ensuring you never miss time-sensitive repair opportunities.
After-Hours Lead Capture
Answers calls when you're installing floors or after business hours. Captures name, number, and project details for carpet replacement or hardwood refinishing requests that would otherwise go to voicemail.
Custom Flooring Knowledge Base
Learns your specific services from your website. Add FAQs like 'Do you install luxury vinyl plank?' or 'What's your lead time for engineered hardwood?' so Eden answers accurately using your terminology.
Bilingual Client Support
Handles Spanish-speaking clients with fluent Spanish voices and responses. Critical for residential contractors where 30%+ of leads may request Spanish service for carpet installation consultations.
Spam-Free Lead Delivery
Blocks telemarketers and scammers with multi-layered filtering. You only receive real leads about flooring projects, no more wasting time screening calls during busy installation periods.
Detailed Call Summaries
Sends text alerts with caller name, number, project type ('kitchen hardwood install'), and key details. See exactly why the lead matters before you call back, even when covered in sawdust on a job site.
How it works
Eden Gets Smart Fast for Flooring
Just share your website or Google Maps profile, Eden instantly understands your flooring business and starts handling calls like a pro.
Eden Gets Smart Fast
Paste your website URL or Google Maps link, and Eden instantly learns your services (carpet installation, hardwood refinishing, etc.). You'll hear a sample call showing how she'll answer using your business name and service details.
She Adapts to You
Customize Eden to match your workflow: set transfer rules for emergency calls, define qualification questions for new installations, and connect your Google Calendar for seamless scheduling, all in under 5 minutes.
Your Phone Stress Disappears
Eden starts answering calls immediately. She handles routine inquiries about flooring estimates, schedules site visits, and texts you only the qualified leads, giving you back 10+ hours weekly to focus on installations.
Common Questions from Flooring Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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