Your 24/7 Computer Repair Receptionist
When your shop is busy with hands-on repairs or closed after hours, Eden answers every call—qualifying urgent requests for virus removal, data recovery, and hardware fixes. She books appointments, transfers emergency calls to your technicians, and captures leads 24/7 so you never lose a customer to voicemail again. Stop leaving revenue on the table when hard drives fail or ransomware strikes.
Ready in 90 seconds • No card required
How Computer Repair Businesses Use Eden
Real-world scenarios where Eden captures leads and handles urgent requests
After-Hours Data Recovery Requests
When a client's hard drive fails at 10 PM, Eden answers immediately, collects contact details, and identifies urgency level. She texts a scheduling link for next-day service and flags it as 'Priority'—so your team can call back within minutes to arrange emergency recovery and secure the job before competitors.
Filtering Sales Calls During Busy Hours
While technicians are deep in hardware repairs, Eden blocks spam calls using IntelliSpam and toll-free number blocking. She only routes genuine repair inquiries—like a business reporting ransomware—ensuring your team stays focused on billable work without phone interruptions during peak service times.
Qualifying Virus Removal Leads
A caller reports suspicious pop-ups. Eden asks targeted questions ('Is your computer running slowly?', 'Can you access files?') to assess severity, then books an appointment or transfers to your on-call tech if critical—turning vague inquiries into booked service slots with 37% higher conversion.
Handling Multiple Service Inquiries
During seasonal demand spikes, Eden manages simultaneous calls—answering FAQs about laptop repair pricing, screen replacement timelines, and data backup services. She captures every lead so nothing slips through cracks when your shop is overwhelmed with hardware repair requests.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Computer Repair
Customized tools to capture every repair opportunity and reduce missed revenue
24/7 Emergency Call Triage
Eden instantly identifies critical issues like failed hard drives or ransomware attacks, collects essential details, and routes emergency data recovery calls to your on-call technician—so you never miss high-value recovery jobs after hours.
Spam-Free Call Screening
Block toll-free sales calls and scam attempts with one click. Eden's IntelliSpam filter ensures only genuine repair inquiries reach your shop, saving 5+ hours weekly wasted on software sales pitches during busy repair cycles.
Automated Service Qualification
Eden asks targeted questions ('What symptoms is your computer showing?') to categorize requests—virus removal, hardware repair, or data recovery—so your team knows exactly what parts/tools to prepare before callbacks.
Instant Scheduling for Repairs
When callers need screen replacements or software fixes, Eden texts a Google Calendar link to book instantly—reducing friction and turning calls into confirmed appointments with 22% fewer no-shows.
Custom Repair FAQs
Upload your service menu so Eden accurately answers questions about pricing, turnaround times, and common fixes—like 'How much for a MacBook battery replacement?'—freeing technicians from repetitive phone inquiries.
After-Hours Lead Capture
When your shop closes, Eden engages callers needing weekend virus removal, captures contact details, and sends SMS alerts—so you start each morning with new jobs instead of missed opportunities.
Bilingual Support for Diverse Clients
Serve Spanish-speaking customers seamlessly. Eden switches languages mid-call to explain complex repair processes—expanding your reach without hiring multilingual staff for common diagnostics.
Detailed Call Summaries
Every call ends with a clear dashboard summary: 'Caller needs data recovery from failed SSD, priority level high.' Review transcripts to prep technicians before callbacks and improve service quality.
How it works
Eden Gets Smart Fast for Computer Repair
Just share your website or computer repair profile, Eden instantly understands your services and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your website or Google Maps profile, Eden instantly understands your computer repair services, pricing, and hours. She's ready to handle virus removal inquiries and data recovery requests in minutes.
She Adapts to You
Eden matches your shop's communication style—whether you're a no-nonsense tech hub or friendly neighborhood repair center. She knows when to book a screen replacement appointment and when to transfer an emergency data loss call.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine diagnostics questions, blocks spam sales calls, and alerts you only to urgent hardware repair requests—giving you back 10+ hours weekly for billable work.
Common Questions from Computer Repair Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
Can't find what you're looking for? Contact our
Ready to Never Miss Another Repair Call?
Join hundreds of computer repair shops using Eden to capture every data recovery and virus removal opportunity. Start your free trial—no card required.
No code • No hardware • Up and running in seconds