Your 24/7 Carpet Cleaning Receptionist
Carpet cleaning businesses lose potential customers when calls go to voicemail during busy cleaning appointments or after hours. Eden captures every lead by answering calls instantly, booking stain removal appointments, and intelligently transferring urgent upholstery service requests. She qualifies callers about spill types and service needs before connecting you—so you get pre-screened jobs without hiring extra staff.
Ready in 90 seconds • No card required
How Carpet Cleaning Businesses Use Eden
Real-world applications that keep your phone from becoming a lead leak
After-Hours Emergency Stain Removal Calls
When a customer spills wine on their rug at 9 PM, Eden answers immediately. She collects contact info, asks about the stain type and size, and texts a scheduling link for the next available slot. No more lost emergency jobs because your team was cleaning a house.
Peak Season Appointment Booking
During holiday seasons when demand for deep cleaning surges, Eden handles 50+ calls daily. She qualifies leads by asking about home size and service needs (carpet, upholstery, or area rugs), then books appointments directly into your Google Calendar—freeing your staff to focus on cleaning.
Filtering Sales Calls During Busy Periods
While your crew is on-site, Eden blocks telemarketers with IntelliSpam and toll-free numbers. Real customers calling about stain removal get through immediately, so you never miss a job because your line was tied up by spam.
Handling Service-Specific Inquiries
Eden answers common questions using your knowledge base: 'Do you clean area rugs?' or 'How long does upholstery cleaning take?'. This reduces call handling time by 60% and ensures customers get accurate info 24/7.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Carpet Cleaning
Purpose-built tools to capture every cleaning opportunity
Instant Appointment Scheduling
Eden books carpet cleaning appointments directly into your Google Calendar. When callers mention 'stain removal' or 'upholstery service', she offers available slots via text link—converting more leads during first contact.
Service-Specific Call Routing
Set rules like 'If caller says emergency stain, transfer to on-call technician' or 'For area rug questions, send to manager'. Eden intelligently routes calls so the right person handles each job.
Custom Stain & Service Knowledge
Train Eden on your specific services (e.g., pet stain removal, deep cleaning processes) by importing FAQs from your website. She answers questions accurately without putting callers on hold.
After-Hours Lead Capture
When your crew is cleaning homes, Eden answers every call. She collects names, numbers, and service needs (like 'wine stain on living room rug') so you follow up with qualified leads first thing in the morning.
Spam-Free Call Environment
Block toll-free numbers and enable IntelliSpam to stop telemarketers. Real customers calling about urgent carpet cleaning get through instantly—no more missed jobs due to busy signals.
Bilingual Customer Support
With Spanish/English voice options, Eden serves diverse neighborhoods. She can say '¿Necesita limpieza de tapicería?' when callers speak Spanish, expanding your reach without hiring bilingual staff.
Custom Call Qualification
Add questions like 'What type of stain?' or 'Is it on carpet or upholstery?' before transferring. Your team gets pre-qualified leads, reducing time wasted on unqualified calls.
How it works
Eden Gets Smart Fast for Carpet Cleaning
Just share your website or Google Maps profile, Eden instantly understands your carpet cleaning services and starts handling calls like a pro.
Eden Gets Smart Fast
Enter your carpet cleaning business URL or Google Maps link. Eden scrapes your services (stain removal, deep cleaning, upholstery) and creates a custom assistant in minutes.
She Adapts to Your Workflow
Customize Eden to handle carpet-specific scenarios: set transfer rules for emergencies, add service questions, and choose a friendly voice that matches your brand.
Your Phone Stress Disappears
Eden starts answering calls immediately. She books appointments, filters spam, and only alerts you for urgent transfers—giving you back hours to focus on growing your business.
Common Questions from Carpet Cleaning Businesses
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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