Your 24/7 Architect Receptionist
Architectural firms lose clients when calls go to voicemail during site visits or after hours. Eden instantly answers project inquiries, schedules client meetings, and handles blueprint review requests with professional expertise. Capture every lead while maintaining your firm's reputation for responsive service, no more missed opportunities during critical project phases.
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How Architectural Firms Use Eden
Real-world applications for capturing leads and streamlining communication
After-Hours Client Inquiries
When potential clients call after business hours about new residential projects, Eden engages them with your firm's specific services, collects contact details, and schedules consultations. One firm recovered 12 lost leads monthly that previously went to voicemail during evening site visits.
Project Scheduling Coordination
Eden handles incoming calls about project timelines, checks Google Calendar availability, and sends SMS scheduling links. For complex requests like blueprint reviews, she transfers to the right team member based on project type, reducing scheduling time by 70%.
Design Consultation Qualification
Before transferring consultation requests, Eden asks key questions about project scope, budget, and timeline. This pre-qualification saves architects 5+ hours weekly by filtering non-serious inquiries and ensuring only qualified leads reach your team.
Vendor Call Management
During busy construction phases, Eden manages routine vendor calls (e.g., material delivery updates) by collecting details and forwarding only urgent matters. This reduces interruptions during critical design work while ensuring time-sensitive issues get immediate attention.
How Eden Stacks Up
Compare our AI receptionist with traditional alternatives and see the difference
Voicemail / IVR
Traditional automated answering
Human Answering
Expensive call center service
Eden
24/7 live response
Always available to answer calls
Cost / min
Pricing for each answered call
Schedules jobs
Books appointments automatically
Instant summary
SMS + Email alerts & action items
Blocks spam
Automatically filters unwanted calls
Setup time
Time to get up and running
*Voicemail is "free" only if you ignore lost-lead revenue.
Eden Features for Architects
Tailored to the unique communication needs of architectural practices
Project Inquiry Handling
Eden understands architectural terminology to answer questions about your design process, services, and portfolio. She captures lead details for follow-up and routes complex inquiries to the right specialist.
Client Meeting Scheduling
When callers request consultations, Eden checks your Google Calendar and texts a scheduling link. She handles time zone differences for out-of-state clients and confirms appointments with all project specifications.
Blueprint Review Coordination
For calls about blueprint reviews, Eden collects project specifics (address, phase, urgency) and schedules time with the appropriate architect. She even handles rescheduling requests via SMS during tight deadlines.
After-Hours Call Coverage
Never miss calls during site visits or after hours. Eden engages callers with your firm's branding, handles routine inquiries, and flags urgent matters requiring immediate attention through priority notifications.
Spam-Free Call Screening
Eden's IntelliSpam filter blocks construction industry telemarketers and scam calls, while the toll-free number blocker eliminates unwanted sales calls. Your team only receives relevant client and vendor communications.
Custom Architectural Scripts
Tailor Eden's voice and conversation flow to match your firm's professional style, from modern minimalist to traditional design expertise, with industry-specific welcome messages and compliance disclaimers.
Intelligent Call Transfer
Eden routes calls to the correct department (residential, commercial, structural) based on conversational context. Set transfer rules for project types so urgent matters reach the right architect immediately.
Bilingual Client Support
Serve Spanish-speaking clients with Eden's bilingual capabilities during design consultations, ensuring clear communication for diverse projects without hiring additional staff.
How it works
Eden Gets Smart Fast for Architects
Just share your website or architectural profile, Eden instantly understands your firm and starts handling calls like a pro.
Eden Gets Smart Fast
Just share your architectural firm's website, Eden instantly learns your services, project types, and team structure to handle calls accurately using your actual portfolio and service descriptions.
She Adapts to Your Practice
Eden automatically matches your firm's professional style and follows your preferences. She knows when to schedule a client meeting herself and when to transfer to the lead architect based on project complexity.
Your Phone Stress Disappears
Eden starts answering immediately. She handles routine project inquiries, alerts you to urgent blueprint reviews, and gives you back hours for design work during critical project phases.
Common Questions from Architectural Firms
Discover quick and comprehensive answers to common questions about our platform, services, and features.
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